Policies PURCHASED prior to 8/10/2019

UnitedHealthcare Global Assistance Group No. 540

For Assistance, call UnitedHealthcare Global Assistance 24 hours, 7 days/week at the nearest location shown in your information or (410) 453-6330 (USA).

TO THE PROVIDERS OF MEDICAL TREATMENT
Only the person named on the insurance card (and their insured dependents) are covered by insurance that provides certain hospital and outpatient medical benefits. Please use a passport to verify the person’s identity. To confirm coverage or arrange for direct payment, call the appropriate UnitedHealthcare Global Assistance Center listed in the information or (410) 453-6330 in the USA.
Note: HealthCare Abroad and HealthCare Global only cover medical expenses incurred outside the USA, HealthCare America only covers medical expenses incurred in the USA, Canada, and the Caribbean Islands.
IF THE TOTAL COST OF TREATMENT IS EXPECTED TO EXCEED US$500, YOU MUST NOTIFY THE UNITED HEALTHCARE GLOBAL ASSISTANCE CENTER IMMEDIATELY

Policies PURCHASED 8/10/2019 AND AFTER

Wallach & Company has partnered with Northcott Global Solutions Ltd (NGS) to provide global assistance to our insured for all emergency matters, medical emergency matters, in-patient hospital treatment and evacuation/repatriation. The assistance company will be solely responsible for all decisions on the most suitable practical and reasonable solution to any problem, and all such assistance is subject to the prior approval of said assistance company:

Northcott Global Solutions Ltd
Tel: +44 (0)207 183 8910
USA Tel: +1 540 300 5365
Back up Mobile: +44(0) 7785627433
Email: ops@northcottglobalsolutions.com
whatsapp: +44(0)7785 627 433

Northcott Global Solutions Ltd (NGS) may be contacted at any time, should the Insured Person require advice or assistance regarding all emergency matters.
In the event of an Insured Person requiring in-patient hospital treatment and/or evacuation/repatriation, it is imperative that NGS is contacted and authorisation obtained prior to such treatment and/or evacuation/repatriation taking place.
NGS must be informed that this Contract covers the person concerned and the following details must be provided:

• The Insured Person’s name
• The Insured Person’s location
• The Insured Person’s details (including passport/visa etc).
• The FIRST THREE LETTERS of the Policy number
• Policy holder’s name (if different to Insured Person’s name)
• The name and phone number of the doctor and hospital treating the Insured Person (if applicable)
• Any additional people (outside of normal protocol) that should be updated throughout the case
• Nature of the incident
• The desired end state (what you want NGS to do)
• Any other pertinent information on the incident that may effect NGS’ response (security situation etc)

Failure to contact NGS and obtain authorization may prejudice the claim and could mean that some or all of the costs involved may not be paid. The Assured and the Insured Person should not attempt to find their own solution and then expect full reimbursement from the Underwriters without prior approval first having been obtained from the NGS Limited.

In the event that liability cannot be established at the outset of an emergency it is agreed that the first named insured will guarantee payment until such time that liability can be accepted by insurers.